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Post by partytentdown on Feb 10, 2016 11:17:01 GMT
Just to flag a small batch of tickets just appeared for the May 10th performance for those who were keen to grab one.
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Post by showgirl on Mar 13, 2016 15:03:00 GMT
I booked a £15 seat for the matinee on Saturday 30 April but am no longer able to go, but also unable to transfer my booking to another date as the entire run is sold out.
What's the betting that the NT Box Office will still charge me the £2 fee if I try to return my ticket? Obviously it's my responsibility for being unable to go, but it seems like Catch 22 if there are no tickets for other dates but having a refund involves a fee. Any helpful suggestions, please, or strategies which have worked for others in a similar situation?
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Post by Deleted on Mar 14, 2016 10:39:03 GMT
Just pay the two quid? It's only two quid.
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Post by Deleted on Mar 14, 2016 10:50:56 GMT
Sometimes they don't charge the £2 so there's clearly a little flexibility on the part of the box office staff. You could try the time-honoured method of turning up at the box office and looking tearful, telling them you can't use the ticket because you have a family funeral to attend?
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Post by Latecomer on Mar 14, 2016 13:34:51 GMT
I always pay the £2 to return a ticket (I think it is a great service, wish others did the same!) but I never add a voluntary donation when booking...so I think of these £2s as my donations! It is surprising how many people do not know they can give back tickets for credit, no reason needed, and I always leave the tickets at the box office to make it easier!
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Post by Marwood on Mar 14, 2016 13:43:54 GMT
They don't always charge you £2 if you take the tickets back to the NT, it depends on who is on the tickets desk, and what kind of mood they're in (having said that, I'll probably be charged every time I take tickets back in the future, although I'm trying to be a bit more choosy when booking for the NT after some of the clunkers that been on over the last year).
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Post by Snciole on Mar 14, 2016 15:31:43 GMT
To be fair to the NT I just sent them an email with my original order after I double booked myself (Nobody will blame me for choosing Tim Roth across the road over this) and they sent me my voucher over email, so saved me a phone call and listening to Ralph Fiennes begging me for money.
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Post by theatreliker on Mar 14, 2016 19:12:14 GMT
What's Tim Roth in?
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Post by Snciole on Mar 14, 2016 19:31:55 GMT
He's doing a Q&A after Made in Britain at the BFI and I really fancy him so it was a no brainer, which got dropped! |
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Post by showgirl on Mar 15, 2016 4:33:20 GMT
Thank you to those who made genuine suggestions. I would like to avoid paying the fee, firstly because a £2 charge on a £15 ticket is more than 10% and secondly as the show is sold out so the ticket will almost certainly be re-sold. I also think that if the NT is going to introduce more fees (e.g. for booking by some methods, mentioned elsewhere), members should be exempt as with most other similar schemes. If they must charge fees, then basing these on a percentage of the ticket cost would be fairer, otherwise those booking/returning single and/or lower-priced tickets are charged disproportionately. I suppose I should summon up the time and mental energy to contact the NT to raise this.
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Post by Deleted on Mar 15, 2016 6:49:18 GMT
I think you are being a bit unreasonable - the National's policy is far more flexible than nearly every other theatre. The Royal Court, Hampstead and Almeida will either exchange for another performance of the same show or try and resell with no guarantee you'll get the money back. Some of them charge a fee for this. The Barbican will refund for a credit, charge a fee (even for members), and the credit is only valid for 6 months. The only theatre I use regularly who will give credit for any returned ticket with no fee is the RSC.
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Post by Snciole on Mar 15, 2016 9:55:32 GMT
I think paying the £2 is worth it to have no expiry on the credit date, I don't feel panicked to use an NT credit voucher and in my case I wasn't in a rush to see The Flick on another date.. I am also not entirely sure the Flick is sold out (they must have Friday Rush etc) and might be worth calling NT to actually check if an exchange is possible and if not they might waive the credit.
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Post by avenueqresident on Mar 15, 2016 11:10:42 GMT
But it's stated clearly in their terms and conditions, regardless of a sold out show. Considering most theatres and ticket agencies won't even let you return or exchange tickets, I think you're coming across a bit entitled over whether they should charge for the service of taking your ticket back.
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Post by mallardo on Mar 16, 2016 6:16:16 GMT
I just read a review of a production of The Flick in Washington, DC - apparently this little three-hander runs for over 3 hours!
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Post by Deleted on Mar 16, 2016 9:11:39 GMT
Have they still not cast the fourth performer yet? They should get their skates on, opening night is coming on fast. Unless they've cut the need for the fourth performer, in which case it may yet come in under the well-over-3-hours it was running at when I saw it in New York.
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Post by foxa on Mar 16, 2016 10:20:20 GMT
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Post by MrBunbury on Mar 17, 2016 14:08:32 GMT
There are tickets available for the 20th April and the 9th May!
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Post by barelyathletic on Mar 17, 2016 16:58:27 GMT
Thank you MrBunbury. Just nabbed a pair for the 20 April.  |
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Post by Phantom of London on Apr 7, 2016 17:47:07 GMT
Hoping extra tickets will go on sale, they often do with the National.
Why is this such a hot ticket?
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Post by showgirl on Apr 7, 2016 18:07:35 GMT
There's a single £45 seat for Wed 20 April showing, but oddly, the date listing is showing tix for this Sat, too, but none when you check.
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Post by Phantom of London on Apr 7, 2016 18:31:41 GMT
Thanks for that, I cannot do that Wednesday, but an optimist more tickets will come available, when I keep checking or try the Friday Rush, which is great for theatre fans. Still cannot fathom why this is such a hot ticket?
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Post by Deleted on Apr 7, 2016 18:49:08 GMT
Hoping extra tickets will go on sale, they often do with the National. Why is this such a hot ticket? Pulitzer prize winning play, limited capacity, Annie Baker (as far as I know only the second of her plays performed here after Circle, Mirror, Transformation). |
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Post by Deleted on Apr 7, 2016 20:54:52 GMT
There's a single £45 seat for Wed 20 April showing, but oddly, the date listing is showing tix for this Sat, too, but none when you check. If the date listing shows tickets but there are none when you check, then it's Entrypass tickets. |
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Post by Deleted on Apr 7, 2016 21:30:04 GMT
Hoping extra tickets will go on sale, they often do with the National. Why is this such a hot ticket? Pulitzer prize winning play, limited capacity, Annie Baker (as far as I know only the second of her plays performed here after Circle, Mirror, Transformation). Before that, The Aliens at the old Bush with Mackenzie Crook, Ralf Little and Olly Alexander (before his music career kicked off), directed by Peter Gill |
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Post by showgirl on Apr 8, 2016 3:31:01 GMT
There's a single £45 seat for Wed 20 April showing, but oddly, the date listing is showing tix for this Sat, too, but none when you check. If the date listing shows tickets but there are none when you check, then it's Entrypass tickets. Thank you, Baemax - I thought it was just an IT glitch, but if not, why doesn't the NT post an explanation? This sort of mystery is really annoying, just as with Southwark Playhouse not allowing PAYG subscribers to book online, but leaving the booking system apparently indicating that they can. |
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