Post by BurlyBeaR on Feb 1, 2017 14:46:45 GMT
Dear Ticketholder
World Premiere of Sleepless The Musical postponed.
We are very sorry to inform you that due to an illness within the producer’s family and overwhelming unexpected circumstances, SLEEPLESS The Musical, due at The Lowry from 25 – 29 April, has been postponed. The producer hopes to have further news of the future of the production next year.
We regret having to make this decision as we are very aware that this will be very disappointing for you and the rest of your party and with that in mind, we are pleased to announce that we have been able to secure the Oscar-winning love story GHOST THE MUSICAL, for the same period. To make things easier and to guarantee your seats, we have transferred your booking to the same seats and same performance. If you are happy with this transfer to GHOST, you do not need to do anything else; we will send you your new tickets and process a refund of £5.50 per ticket, which is the price difference between the two shows.
We are of course able to refund your ticket completely and if you would prefer to have a refund and not book onto GHOST please email us at exchanges@thelowry.com confirming you wish to claim a full refund and we will contact you to arrange this. Please include your booking and seat refs, name and contact number in the email.
If we have not heard from you within 14 days we will assume you are happy with the GHOST booking; this brand new production of another romantic movie classic is one we are certain you will enjoy.
Once again, our apologies for any inconvenience this may cause and you can of course contact us at exchanges@thelowry.com with any questions.
Best wishes
The Lowry
World Premiere of Sleepless The Musical postponed.
We are very sorry to inform you that due to an illness within the producer’s family and overwhelming unexpected circumstances, SLEEPLESS The Musical, due at The Lowry from 25 – 29 April, has been postponed. The producer hopes to have further news of the future of the production next year.
We regret having to make this decision as we are very aware that this will be very disappointing for you and the rest of your party and with that in mind, we are pleased to announce that we have been able to secure the Oscar-winning love story GHOST THE MUSICAL, for the same period. To make things easier and to guarantee your seats, we have transferred your booking to the same seats and same performance. If you are happy with this transfer to GHOST, you do not need to do anything else; we will send you your new tickets and process a refund of £5.50 per ticket, which is the price difference between the two shows.
We are of course able to refund your ticket completely and if you would prefer to have a refund and not book onto GHOST please email us at exchanges@thelowry.com confirming you wish to claim a full refund and we will contact you to arrange this. Please include your booking and seat refs, name and contact number in the email.
If we have not heard from you within 14 days we will assume you are happy with the GHOST booking; this brand new production of another romantic movie classic is one we are certain you will enjoy.
Once again, our apologies for any inconvenience this may cause and you can of course contact us at exchanges@thelowry.com with any questions.
Best wishes
The Lowry