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Post by Deleted on May 18, 2017 10:09:28 GMT
When I've returned tickets to the Royal Opera House in person, they've filled out a chit as described by xanderl which I think I had to sign. As Alexandra says, it just depends on the individual theatre's procedure. The ROH procedure is very efficient with its reimbursement if the ticket is resold, and the procedure feels a bit cumbersome but it does ensure that you understand the theatre's conditions for accepting the ticket to offer for resale. Obviously xanderl would probably have understood anyway, but many casual theatregoers might otherwise have wrongly assumed either that the theatre was buying back their ticket or that it would be straightaway offered to the next purchaser!
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Post by Deleted on May 18, 2017 12:36:11 GMT
I had to return tickets to the Old Vic for ART - which was actually quite straight-forward (and didn't involve any of the kerfuffle with forms, scans etc.) but that might have been because that's a new system they've just introduced - or maybe because I was not asking for a refund, only to have them moved to another performance.
What annoys me intensely is that the Old Vic box office number is an 0844 number, which mean it has a 50p per minute charge from my EE mobile. So if you want to book over the phone, or move tickets, or enquire about anything, then it'll cost you a few quid for the privilege. I question the ethics of this, particularly as there will be lots of people who are blissfully unaware of this particular revenue stream that the Old Vic has opted for.
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Post by princeton on May 18, 2017 14:25:51 GMT
as with other weird Old Vic policies like forcing you to show tickets after the interval and standing in the aisle glaring at people during the curtain call Oh how I've long shared this view - it happens every time. On my last visit a member of management was clearly, and publicly, berating an usher for not telling everyone as they left that they needed their ticket to get back into the auditorium. And then during the curtain call the ushers screaming no photographs if anyone looked as though they were getting out a smartphone. As someone who usually chooses an a aisle seat I've come to dread that moment at the Old Vic - it borderline spoils what one might have just watched on stage. For a theatre which send endless emails about its late-night cocktail bar and its "relaxed all-day café" they really do need address the customer experience for those of us who are actually going to see something at the theatre. |
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Post by claireyfairy1 on May 18, 2017 17:41:58 GMT
I had to return tickets to the Old Vic for ART - which was actually quite straight-forward (and didn't involve any of the kerfuffle with forms, scans etc.) but that might have been because that's a new system they've just introduced - or maybe because I was not asking for a refund, only to have them moved to another performance. What annoys me intensely is that the Old Vic box office number is an 0844 number, which mean it has a 50p per minute charge from my EE mobile. So if you want to book over the phone, or move tickets, or enquire about anything, then it'll cost you a few quid for the privilege. I question the ethics of this, particularly as there will be lots of people who are blissfully unaware of this particular revenue stream that the Old Vic has opted for. Consumer law dictates that they are required to provide a post-sales customer service number that is not premium (i.e. it must be 01, 02, 03 or 080). I've asked the Old Vic repeatedly on Twitter to provide a number, but they ignore me. Last time I just called the stage door and asked to be put through as I'd run out of time to keep talking to a brick wall. The Donmar used to have an 0844 number too, but seem to have recently changed. I complained on Twitter back when it was still 0844 and they let me do a return over email at the time, but it's really not good enough. They should all be compliant. /Going back into lurk mode now I got that off my chest. |
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Post by Latecomer on May 18, 2017 17:53:20 GMT
The Old Vic has once again lived up to my experience of being the most irritating theatre to deal with. Had to return a ticket for Saturday - it's almost sold out so they agreed to take it for resale. But (and I appreciate this is common to a lot of theatres) - they won't put it up for sale till the day of the performance. And the weird bit which I've never experienced before - they emailed me a PDF form of their terms and conditions, which I had to print out, fill in, sign, scan and mail back to them. Box office guy was perfectly pleasant but I find this all very offputting, as with other weird Old Vic policies like forcing you to show tickets after the interval and standing in the aisle glaring at people during the curtain call. If they are (as they claim) keen to be more inclusive and welcoming to new audiences they really need to drop this nonsense. I had to try and do this on a very small phone once! It really cheesed me off! Plus the show was sold out and then mysteriously lots of house tickets became available on the day in question so they didn't sell mine! I bet you 10p they don't sell yours X! In better news the Donmar are now fantastic to deal with and swap dates very cheerily....and you can get through to them! And I have found globe quite helpful (I had ticket, they said just email us a photo with a line drawn through it and we can put back up on website!) |
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Post by partytentdown on May 18, 2017 18:46:36 GMT
The Old Vic has once again lived up to my experience of being the most irritating theatre to deal with. Had to return a ticket for Saturday - it's almost sold out so they agreed to take it for resale. But (and I appreciate this is common to a lot of theatres) - they won't put it up for sale till the day of the performance. And the weird bit which I've never experienced before - they emailed me a PDF form of their terms and conditions, which I had to print out, fill in, sign, scan and mail back to them. Box office guy was perfectly pleasant but I find this all very offputting, as with other weird Old Vic policies like forcing you to show tickets after the interval and standing in the aisle glaring at people during the curtain call. If they are (as they claim) keen to be more inclusive and welcoming to new audiences they really need to drop this nonsense. I had to try and do this on a very small phone once! It really cheesed me off! Plus the show was sold out and then mysteriously lots of house tickets became available on the day in question so they didn't sell mine! I bet you 10p they don't sell yours X! In better news the Donmar are now fantastic to deal with and swap dates very cheerily....and you can get through to them! And I have found globe quite helpful (I had ticket, they said just email us a photo with a line drawn through it and we can put back up on website!) Donmar have recently installed their own system instead of using ATG which may explain the change in number and general increase in helpfulness. |
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Post by kathryn on May 18, 2017 21:49:42 GMT
Well, this was distinctly underwhelming from up in the dress circle. Might have been good from the first 10 rows of the stalls, but I sort of doubt it.
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Post by partytentdown on May 18, 2017 22:13:55 GMT
Might give it a miss.
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Post by zahidf on May 18, 2017 22:15:22 GMT
I thought this started of decently but fell of a cliff.
John Boyenga was great though. He needs a better part though!
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Post by kathryn on May 18, 2017 22:25:45 GMT
I wasn't convinced by him. Felt he hadn't quite got under the skin of the character and was going through the motions. It might have been the fact that he seemed to be in shadow for most of his big scenes, making it hard to properly see the details of his performance, that gave me that impression. I couldn't see his facial expressions. My friend commented that he didn't seem to know what to do with his hands. We both thought it would have been better in a smaller, more intimate, space than the Old Vic.
It did pick up after the interval, I thought. It was the very long scenes between him and his girlfriend that sagged. Maybe if they trim them a bit it'll work better.
I was a bit bothered by the lack of soldierly body language. Slouch, slouch, slouch - none of them looked like they'd ever stood to attention, let alone on parade.
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Post by drmaplewood on May 19, 2017 5:39:13 GMT
Thought this was dreadful and left at the interval.
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Post by PalelyLaura on May 19, 2017 9:04:09 GMT
Kind of bored by this. I thought there was a lot of padding. Shame as it could have been really good.
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Post by zahidf on May 19, 2017 9:23:01 GMT
I wasn't convinced by him. Felt he hadn't quite got under the skin of the character and was going through the motions. It might have been the fact that he seemed to be in shadow for most of his big scenes, making it hard to properly see the details of his performance, that gave me that impression. I couldn't see his facial expressions. My friend commented that he didn't seem to know what to do with his hands. We both thought it would have been better in a smaller, more intimate, space than the Old Vic. It did pick up after the interval, I thought. It was the very long scenes between him and his girlfriend that sagged. Maybe if they trim them a bit it'll work better. I was a bit bothered by the lack of soldierly body language. Slouch, slouch, slouch - none of them looked like they'd ever stood to attention, let alone on parade.
I wouldn't disagree with it being better in a smaller space. I had good seats in the 5th row, so I saw more of it. I also quite liked the set, but overall I thought it was deeply average ( at best). It didn't compare to Angels in America or The Ferryman which I saw this week as well!
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Post by wiggymess on May 19, 2017 10:38:55 GMT
Was really looking forward to this, now I'm slightly worried...
Thought Thorne/Boyega combo would at least be pretty solid.
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Post by foxa on May 19, 2017 14:04:54 GMT
I was really disappointed by this. We considered leaving at the interval but stuck it out. We had slightly restricted view seats in the dress circle, but could easily see pretty much everything, whether we wanted to or not. It left us cold, but obviously others liked it and I think there were a half dozen people or more giving it a standing ovations at the end.
Thorne tried to flesh out why Woyzeck was in such a state - and boy, he came up with a lot of reasons: abusive mother, something upsetting while serving in Belfast, lack of money due to a barracks situation, pills.....but by supplying all this realism what was lost was the poetry and raw symbolism of the original: the circus with its numerate horse; the moon and hunting imagery, the woods, the Drum Major, the blind woman, the nihilistic fairy tale ....And the lack of all this wasn't satisfactorily replaced by having actors marching around with over-sized boxes of laundry detergent.
I don't think Boyega is a bad actor - but he wasn't very interesting and the scenes between him and Sarah Greene were almost painfully dull. I felt sorry for Nancy Carroll - what a terrible role. To me, it seemed a strangely unimaginative production - but as I said, others clearly liked it.
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Post by Deleted on May 19, 2017 14:15:16 GMT
Oh dear I was mildly curious to see this but I don't think I'll go out of my way based on the feedback here! I was mainly curious to see what the fuss about Boyega was (as I've never seen a Star War) but I think I'll wait for something else for that!
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Post by Deleted on May 19, 2017 14:18:51 GMT
I'm due to see this tomorrow. Not enthused by the reviews on here so far but there is a promise of some nudity which might balance it all out. At my time of life I take what I can get.
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Post by kathryn on May 19, 2017 15:51:46 GMT
To me, it seemed a strangely unimaginative production - but as I said, others clearly liked it. I thought the audience reaction was comparatively muted. I didn't spot people standing at the end and there was a notable lack of reaction to moments that were presumably meant to be shocking. |
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Post by kathryn on May 19, 2017 15:53:57 GMT
I'm due to see this tomorrow. Not enthused by the reviews on here so far but there is a promise of some nudity which might balance it all out. At my time of life I take what I can get. Full frontal man-bits were probably the highlight of the play. |
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Post by Deleted on May 19, 2017 16:07:02 GMT
I don't understand how Woyzeck can work without the Drum Major... but I guess I'll find out soon enough! (Tempted to ditch the £10 ticket on the basis of these reviews but, hey, will give it a go.)
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Post by iamian on May 19, 2017 16:11:44 GMT
It doesn't (but go and see it for a tenner!)
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Post by Deleted on May 19, 2017 18:05:35 GMT
(as I've never seen a Star War Whoa!!! Hold Everything!!!! You mean none of the original trilogy? None of the modern ones? What? We need to know - and correct it as soon as possible!!! Ok no to the original...I *may* have seen one of the newer ones (ie the Anakin/Jar-Jar ones) but I have no memory of it. Given I am incredibly nerdy in the vein of Sci-Fi in every other way, it's odd to me too. Theatreboard movie night? |
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Post by skullion on May 19, 2017 19:36:23 GMT
I'm due to see this tomorrow. Not enthused by the reviews on here so far but there is a promise of some nudity which might balance it all out. At my time of life I take what I can get. Full frontal man-bits were probably the highlight of the play. This doesn't bode well |
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Post by Deleted on May 20, 2017 15:52:52 GMT
Oh dear, oh dear, oh dear.
And you can take that either as my opinion of the play, or my opinion of the half a dozen people who shot to their feet at curtain call...
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Post by Deleted on May 20, 2017 17:51:06 GMT
Glad I ditched my ticket for this, even if it didn't resell! Had to get back for a birthday party this evening, could just about have done it but seemed too much effort for this!
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